1. Person accounts count against only account storage and not contact storage.
2. To delete a note or attachment, you must be the owner of the note or attachment or an administrator with the “Modify all Data” permission.
3. ___________ represent the best estimate of how much revenue you can generate
A. Opportunity Pipeline
B. Sales Forecast
C. Lead Pipeline
D. Lead Conversion Ratio
4. ______ allow you to offer different business processes, picklist values, and page layouts to different users based on their profiles.
A. Record types
B. Custom Setting
C. Junction objects
D. Workflow Rules
5. Which of the following fields are not available for the RecordTypes?
A. Opportunity Stage
B. Case Status
C. Solution Status
D. Lead Status
E. All of the above
6. Which layout needs to be changed to change the buttons that display on list views?
A. Page Layout
B. Search Layout
C. List view Layout
D. Mini page Layout
E. Record Type Layout
7. ____ sharing rules determine whom to share records with based on field values in records? - Spring'11 Release
B. Data - based
C. Object - based
8. Can using of SoftPhone in multiple browsers simultaneously lead to data being not saved properly?
9. Sharing rules can never be stricter than your organization-wide default settings?
10. Criteria based sharing rules for Text and Text Area fields are case-sensitive.
1. b | 2. a | 3. b | 4. a | 5. e | 6. b | 7. a | 8. a | 9. a | 10 .a